Onboarding - POS / Extenda

Important Notice:

To ensure smooth operation, please follow these steps:

1. Assign a static IP address to the designated router.
2. Ensure the firewall is configured to allow terminal connections.

Each venue is responsible for this set up.

! For all Swedish customers - Please note that you need to register your POS terminal with Skatteverket

Here's a guide for that: Registrering av kassaregister

ExtendaGO will send you a file containing the information you need. If you haven't received it within two weeks, please feel free to contact us.

 

Step 1 - Manage/Edit Shops

Step 2 - Create/Add VAT Rates

Step 3 - Create Categories/Sub Category

Step 4 - Add Products

Step 5 - Connect Terminal

Step 6 - Individual preferences

Step 7 - QA Session 

Step 8 - GO LIVE!!

FAQ 

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Step 1 - Manage/Edit Shop

 

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Step 2 - Create/Add VAT Rates

 

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Step 3 - Create categories/Sub-categories

 

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Step 4 - Create/Edit products

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Step 5 - Connect Terminal

Pre requisite

•  Download ExtendaGO in App Store

1. Connect the terminal to a WiFi network (and test that the connection is successful) 

a. General network recommendations

b. WiFi recommendations

c. User Guide - Terminal (S1F2)

2. Update terminal to latest version

 ⏰ The first time the terminal is started it will download a series of updates to install. This might take a while.

💡 The terminals are updated automatically every morning 06.00, but can be forced to update earlier if needed through the terminal Settings > Configurations > Update

3. Set static IP & reserve IP on Terminal

 

4. Display the QR code from the terminal (Which will be used to connect terminal)

 

Connect the terminal once all the steps above are completed.

 

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Step 6 - Individual preferences

TBD..

 

Step 7 - QA Session

Purpose: We ensure everything is set up correctly. Moreover, this meeting provides an opportunity for you to raise any questions you may have.

 

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Step 8 - GO LIVE!