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POS Manual

This guide is for Sweetspot customers setting up ExtendaGO for the first time. It covers:

  • What you do yourself step by step
  • What Sweetspot supports you with
  • What needs to be in place before go-live

Install the POS app on iPad

  1. Open the App Store on the iPad.
  2. Search for Wallmob POS or ExtendaGO POS (depending on what you have been informed to use).
  3. Download and install the app.
  4. Make sure the iPad:
    • Has a stable internet connection (wifi or 4G).
    • Is set to the correct time and time zone (for receipts and reports).

For questions about hardware (iPad model, receipt printer, card terminal, etc.) – please contact your POC. 

Log in and choose store/register

Log in

  1. Open the POS app on the iPad.
  2. Enter the email address and password connected to your ExtendaGO account.
  3. Tap Log in.

Choose store (Shop/Store)

  1. Select the store/location that corresponds to your club, range or simulator venue.
  2. Tap PROCEED.
  3. The app will now fetch store and product information from Backoffice.

The structure with stores and registers is set up together with Sweetspot during onboarding.

Choose register (Register/POS)

  1. Select the active register (for example “Reception”, “Shop”, “Range register 1”).
  2. Tap PROCEED.
  3. If an information dialog appears the first time, read it and confirm.

Choose user/cashier

  1. Select the user who should be associated with the sale (for example Shop Owner or a staff member’s name).
  2. Tap LOG IN.
  3. If PIN codes are used for cashiers, enter the PIN here (this can be configured in Backoffice).

Set the cash float (cash in drawer)

If you use cash in the register:

  1. Enter the amount of cash physically in the drawer as the opening float.
  2. Confirm that the amount is correct by tapping YES/OK.

This will be the starting point for today’s cash report.

Basic sales

Overview of the sales screen

In the main view you will see:

  • Product buttons (product groups/items)
  • The cart/receipt on the left or right
  • The payment button (often TENDER or similar)
  • Icons for e.g. refund/return, park bill, split bill, end of day (EOD)

The layout can differ slightly between versions, but the basic logic is the same.

Sell a product

  1. Tap the product button for the item you want to sell
    – or scan the barcode if you use a barcode scanner.
  2. The product is added to the cart.
  3. Add more products if needed.
  4. Make sure the cart matches what the guest should pay.

Take payment

  1. Tap TENDER to open the payment view.

  2. Choose payment method, for example:

    • Card
    • Cash
    • Gift card/voucher (if enabled)

  3. Follow the prompts on the card terminal for card payments.

  4. When the payment is approved:

    • The transaction is completed in the POS.
    • Receipts can be printed or sent via email.

  5. Tap CLEAR/NEW SALE to start the next sale.

Parked bills (Park bill)

Parked bills are useful when:

  • A guest wants to add more items later.
  • You work with tables/tabs in a lounge, bar or restaurant.
  • You want to pick items in the shop/range before final payment.

Park a bill (tab)

  1. Add products to the cart as normal.
  2. Tap PARK BILL.
  3. Enter a description, for example:
    • Guest name
    • Table/box/bay number
    • Group/team name
  4. Choose OK (or OK-PRINT if you want to print a note for kitchen/shop/warehouse).

The bill disappears from the active view but is stored as a parked bill.

Retrieve a parked bill

  1. Tap the PARKED BILLS icon.
  2. Select the correct parked bill from the list.
  3. Tap:
    • RESUME BILL to continue, add more items or take payment.
    • The trash icon if the bill should be removed.

Then continue with sale and payment as usual.

Split bill (Share/Split bill)

Split bill is used when several guests pay different parts of the same bill, for example:

  • Several players sharing the same simulator session.
  • Several guests at the same table.

Create a split bill

  1. Add all products for the group to the cart.
  2. Tap SHARE BILL or SPLIT (depending on version).
  3. Enter a description (for example “Simulator 1 6–8 pm”).
  4. Confirm with OK.

Take payment in parts (split payment)

  1. Open the split bill.
  2. Select which items one guest should pay for.
  3. Choose payment method (card, cash, etc.).
  4. Tap TENDER to take payment for that part of the bill.
  5. Repeat for the next guest until all items are paid.

End of Day (EOD)

At the end of the day, you reconcile the register:

  • Cash
  • Card payments
  • Other payment methods
  • Any differences

Start EOD

  1. Tap EOD in the POS.
  2. The End of Day reconciliation window opens.

Count cash

  1. Count all cash in the drawer.
  2. Enter the amount under Cash in register.
  3. Confirm with = / Next (depending on the view).
  4. The system compares:
    • Opening float + today’s registered cash sales
    • Against the entered cash amount

If everything matches, the difference will be 0.00.

Card payments

  • If you use an integrated card terminal:
    • The amount is fetched automatically.

Close the day

  1. If all amounts match:
    • Confirm end of day.
    • Save/print the EOD report if needed.
  2. If there is a difference:
    • Double‑check your entries.
    • If you cannot find the error: enter a reason/comment and close the day anyway.

The EOD report is available in ExtendaGO Backoffice for follow‑up.

How Sweetspot supports you

Sweetspot can help with:

  • Recommended structure for stores, registers and users.
  • How POS connects to golf, range, simulators and other revenue streams.
  • Best practices and routines for:
    • Cash handling
    • End of day reconciliation
    • Handling parked and split bills
  • Support questions during onboarding and go‑live.